Job Description
Role Summary/Purpose
The Quality Technical Advisor (QTA) supports developing and maintaining systems, rules, and processes to adherence to quality systems, customer, local and regulatory body requirements. In this role you will require understanding of concepts, methods and procedures. The QTA will support the Site Quality Leader in the execution of strategic initiatives, execution of tactical objectives and the development of a culture of quality.
Essential Responsibilities
In addition, you will support the Site Quality Leader:
- Utilize Business Process Management Systems (e.g. Quality Management Systems, Integrated Management Systems)
- Work to develop, implement, and monitor overall process mapping for quality improvement purposes.
- Standardize processes, tools and performance management system
- Resolve problems through the application of acquired expertise guided by precedent.
- Work together with people from the business unit.
- Communicate with direct team, supervisor and customer(s)
- Present to internal teams on metrics, project status and research
- Ensure the plant’s production processes are executed per relevant specifications
- Identify process risks, implement appropriate control points and preventive measures, and execute process audits, to ensure effective process control and evidence of such
- Lead responsiveness on customer quality and reliability related issues
- Work closely with Manufacturing, Reliability Engineering, the Infancy and Services teams to identify areas for focused product / process improvement actions and ensure those actions are implemented in a timely fashion and in an effective and sustainable manner
- Define, monitor, and improve quality metrics (NCMRs, CARs, Audits, Gage Calibration, Manufacturing Losses, MFG PPAPs and FAIs etc.)
- Define, implement, and manage Quality Inspection Plans
- Execute Root Cause Analysis and Implement Corrective Actions
Qualifications/Requirements:
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in quality, engineering and / or project management)
- 2+ Years in a manufacturing environment
- Proficient in MS Excel, MS Powerpoint
- Critical thinker who is skilled in problem solving
- Proven track record of success in a self-directed work environment
Desired Characteristics
- Bachelor's degree in a technical field
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Ability to work independently
- Strong problem-solving skills
- Strong customer focus, able to relay and operationalize a genuine sense of urgency
- Experience with Reliance, Proficy, eServices, i360, and other Wabtec supply chain quality and operational data sources
- Knowledge of ISO/AAR standards, quality procedures, and audit techniques; certified auditor
- Experience with welding, assembly, electrical, and test processes, including ability to interpret blueprints, drawings, and specifications
